JComplication Support
Need help setting up your complications or troubleshooting custom feeds?
How to Request Support
If you are experiencing issues with feed rendering, sync, or complication updates, please send an email directly to support:
What to Include in Your Email
To help resolve your issue as fast as possible, please attach or mention:
- Detailed Description: Explain what you expected to see vs. what is currently displayed on your Apple Watch or iPhone.
- Screenshots: Attach images of the issue on your Apple Watch face or within the iOS app configuration screen.
- JSON Example / Payload: If you are encountering feed parsing issues, provide a sample of the raw JSON payload returned by your endpoint.
Privacy Reminder: Do not include sensitive information, API keys, passwords, or feed secrets in your support email or JSON samples.